How much does the monitoring service cost

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  1. All prices and service numbers listed below are monthly allocations.
  2. All pricing below does not include any other StreamTest.net services
  3. as a point of reference (the total number of monitoring samples for 1 channel for 1 month, sampled every 5 minutes (interval) = 8,760 samples)

Stream On/Off Alert Pricing

Features Pro $100 Education $250 Business $750 Enterprise $1000
Streams Under Monitor 5 25 100 300
Extra Streams $15 $10 $5 $2
Test Interval 30m/str 15m/str 10m/str 5m/str
Additional Tests $.02/sample $.015/sample $.01/sample $.0075/sample
Monitoring Locations ***** 1 Basic Premium Premium PLUS
Alert Function **** email email email email & SMS
Alerts 50 250 750 1,000

Broadcaster Service Package Pricing

Features Pro $1750 Education $2,300 Business $5,500 Enterprise $11,000
Active Channels 25 50 100 300
Extra Channels $15 $10 $5 $2
Samples 350,000 700,000 1.25 mil 4 mil
Extra Samples $.025/sample $.020/sample $.015/sample $.01/sample
Sampling Locations ***** Basic Basic Premium Premium PLUS
Alert Function **** email email / Slack email, Slack & SMS email, Slack & SMS
Alerts 50 250 750 1,000
Graphing 2 3 * 5 * 7*
Extra Graphs * 2 3 * 5 * 7 *
Data Points ** 2 3 * 5 * 10 *
Extra Data Points *** 5 10 15 20

Stream Monitoring Additional Features List

Features Notes
1 Non Standard Streaming Format VR (Virtual Reality), AR (Augmented Reality), UHD (Ultra High Definition), EHBR (extremely high bit rate) Streams all require additional resources in order to provide the same level of monitoring service provided within standard streaming formats and bits rates.
2 Alerts Email and SMS notifications for stream down / off.
3 Custom Alerts Email and SMS notifications for unique streaming conditions - ie low bit rate / increased buffering or TTP rates etc. Different email addresses applied to different alert information.
4 Slack Integrated Alerts Get stream condition alerts direct to the Slack channel of your choice
5 Alert Logging When alerts are activated and where alerts are sent. Easy to read sort-able dashboard for easy review and referencing
6 Diagnostic Player "One click" Test Playout. Access to any stream under monitor in debug mode within the StreamTest diagnostic player. This provides technical staff the ability to respond to the stream alert and instantly view the trouble condition within the stream.
7 Active Monitoring Player Add a player to every stream under monitor. Helps for the "eyes on glass" technical team to see which streams are active and playing. PLUS helps to quickly identify down streams.
8 Monitoring Locations ***** Streamtest provides a robust list of monitoring locations to more accurately represent the streaming audience locations.
9 Custom Locations Unlimited edge monitoring conditions can be provided to suit customer requirements.
10 Graphing additional graphs representing streaming data points *
11 Data Points ** service comes standard with two data points referenced. Access to the StreamTest 300 additional datapoints are custom work
12 Closed Captioning Secondary monitoring of the closed captioning stream or feed
13 Multibit Rate Stream Parsing Monitor all sub streams contained in a single multi bit rate stream.
14 Security Provisioning Stream Authentication and additional access credentials may be required in order to monitor all streams.
15 Secured Streaming Credential Storage Security information, Timeouts, tokens and key information may all be needed in order to monitor most copyright or otherwise secured streams. This information must be stored and accessed in a manner specified by the rights owners. Streamtest can provide complete security storage procedures as required.
16 Tokenized Headers Monitor streams with tokens contained in the streaming header
17 Tokens & Query Strings Monitor streams that contain active tokens or query strings.
18 User Access Log Record Sortable access record log of all users accessing and using the streamtest monitoring service
19 API Access all Streamtest functions and features though API.
20 Monitoring On/Off Trigger monitoring for live events or non 24 hour continuous streams.

* customization or set up costs will be associated in the initial set up of this part of the service
** additional data point from 300 data points used under monitor may have additional monthly service pricing. Some also may not be specific to the monitoring service ONLY.
*** Data Points are listed here 300 data points used under monitor
**** There will be set up costs to provide SMS alerting services. The SMS alert service option for some countries may require additional monthly costs to maintain.
***** Geo Sample Location lists

  1. One location from the Basic list below
  2. Basic
    • East US
    • West US
    • Central US
    • Northern Ireland
  3. Premium
    • East US
    • West US
    • Central US
    • Northern Ireland
    • Singapore
    • Australia
    • Japan
    • Brazil
    • Germany
    • Canada
    • many others not listed here
  4. Premium PLUS - StreamTest can deploy our probes onto custom networks anywhere in the world including client (owned) networks

All accounts require a $250 activation service. Except if activated by the client.
Does not include any customization to:

  • change the dashboard
  • add additional data points
  • add additional graphs
  • account changes and customization


How many monitoring samples per month do you need?

How to use the chart:

  1. select your monitoring interval time - 30 minutes to 2 minutes
  2. select the total number of channels you want under monitor
  3. refer to intersection cell for monthly monitor probe or sample amount.
Channels 30 mins 15 mins 10 mins 5 mins 2 mins
1 1,460 2,920 4,380 8,760 21,900
2 2,920 5,840 8,760 17,520 43,800
5 7,300 146,000 21,900 43,800 109,500
10 14,600 29,200 43,800 87,600 219,000
50 73,000 146,000 219,000 438,000 1,095,000
100 146,000 292,000 438,000 876,000 2,190,000
150 219,000 438,000 657,000 1,314,000 3,285,000
200 292,000 584,000 876,000 1,752,000 4,380,000